Job Description
Provide day-to-day incident and deployment support of multiple server operating systems, including Unix, Linux, and Windows, which includes on-site and remote administration, user support, performance monitoring and tuning, and capacity planning. Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, containers and container managers, messaging technologies, cloud platform and services, automation tools, scripting languages and monitoring tools. Manage incident response via the USPS ServiceNow application in accordance with he published USPS Change Management Service Level Agreements (SLAs). Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed server environment and a database environment. Develop growth plans as needed to ensure that the hosting environment can support the projected growth of the application environment.
About GovCIO
GovCIO is a team of transformers--people who are passionate about transforming government IT.