Implementation Consultant

Solve operational challenges for law firm owners, deploying CRM configurations, project management systems, automation workflows, analytics dashboards and AI implementations. You will identify business bottlenecks and design solutions that streamline entire practices. At Swans, we are assembling a team of technical problem-solvers who walk into struggling firms, identify the exact operational issues killing their growth, then build and deploy technical solutions that unlock millions in revenue potential for our clients. The role is 75% hands-on system design, building & implementation and 25% operational analysis, consulting & client interaction. Responsibilities include uncovering law firm operational challenges, autonomously gathering requirements, presenting to & training client teams, and managing adoption of deployed solutions. You will also build working relationships with clients and ensuring their high satisfaction & NPS. This role is for ambitious professionals who want their impact measured by results, not by time-in-seat. You get to maintain the high ownership you love, but with the stability and leverage of a competitive salary and an elite team. This role requires HANDS-ON building & deployment of systems and interacting with clients, you will own your projects end-to-end.