Fraud Investigator II, Financial Products
Remote regions
GlobalBenefits
Unlimited PTO
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About the Role:
- This role focuses on protecting the integrity, safety, and profitability of Super.com's financial products portfolio, including Card, Cash Advance, and KYC workflows.
- You will help shape fraud and risk operations across the customer lifecycle, balancing risk reduction, customer experience, and business growth.
- Partner with cross-functional teams to develop scalable fraud controls and reduce losses.
About the Team:
- Risk Operations is a centralized function overseeing fraud prevention, financial crime, and transaction integrity.
- The team sits within Finance but works closely with Product, Engineering, Data, Compliance, and Operations.
- They focus on improving transaction quality, reducing fraud, ensuring compliance, and building scalable systems.
What You’ll Be Working On:
- Execute operational risk and fraud review workflows across financial products.
- Perform manual investigations into suspicious behavior and account misuse.
- Monitor fraud and operational dashboards to identify trends and opportunities for improvement.
Super.com
Super.com is a fintech company that helps maximize lives by offering financial products and travel services. It is a fast-paced, high-growth tech company that values career progression and employee well-being.