New Customer Success Leadership Role (Manager, Sr Manager, Director)

Seeking a strategic, people-first leader to join our Customer Success Leadership team in a high-impact leadership role. Manager, Senior Manager or Director level candidates will play a pivotal role in shaping the future of customer engagement, retention, and value realization strategies. The ideal candidate is a servant leader with a Healthcare background who thrives on empowering teams, building strong customer relationships, and driving measurable outcomes. You will lead a team of Customer Success Advisors focused on maximizing customer value, increasing adoption, and ensuring satisfaction across PerfectServe’s solutions. You will also develop and execute strategies to drive customer adoption, retention, and satisfaction. Serve as a trusted advisor to customers, helping them optimize clinical workflows and communication utilizing PerfectServe’s applications.