Fulfillment Specialist

What You'll Do:

• Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person.
• Process incoming orders, validate purchase order contents are accurate, and engage with our warehouses to ensure timely dispatch.
• Process incoming returns from our customers and the warehouse.

What You Bring:

• +2 years minimum experience in a call center setting
• Email handling and order entry experience in high volume environment
• Proficient with both written and verbal communication (email and phone).

Benefits:

• Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support