Educate and assist patients with making informed decisions about payment options and financial arrangements. Determine and verify patient insurance coverage and eligibility for financial assistance programs. Coordinate patient care with clinics and document payment information accurately.
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Discuss insurance coverage with patients and explain financial obligations. Identify and enroll eligible patients in financial aid programs. Coordinate payment arrangements pre- and post-treatment and accurately document communications.
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis.
- Responsible for managing patient registration and insurance-related tasks.
- Assist patients with questions about insurance benefits and specific payor requirements.
- Explain financial obligations, billing process, and collecting payment or establishing payment arrangements with the patients as necessary for the planned treatment and/or procedures.
Lucile Packard Children’s Hospital Stanford combines advanced technologies and breakthrough discoveries with family-centered care to heal humanity.
Answer high volume of incoming calls and place outbound calls, responding to patient inquiries related to healthcare services. Act as primary point of contact for patients via phone, email and chat systems. Convert calls to scheduled appointments for CHOICE clinics.
CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.