Join our dynamic team as an Risk Support Analyst , where you'll play a pivotal role in supporting the effectiveness of our Operational Risk team . This position involves handling KYC cases, managing compliance related tickets, and providing crucial support in various operational risk tasks. Responsibilities include handling KYC cases, communicating with customers, resolving operational risk-related tickets, performing onboarding checks, assisting in ad hoc cases, and maintaining accurate documentation. The ideal candidate will have experience in operational risk, compliance, KYC/AML, with a financial services or fintech company, customer facing contact experience, familiarity with automated KYC checks, strong analytical skills, and relevant AML KYC certification.