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Pre-Sales Responsibilities:
- Design complex solutions including ATS integrations, telephony architecture, and AI agent workflows.
- Own technical deep-dive calls, build prospect-specific sandboxes, and manage RFPs and security reviews.
- Travel with sales team to industry shows and customer sites for enterprise deals.
Post-Sales Responsibilities:
- Design deployment architecture for enterprise accounts and hand off documented implementations to Customer Success.
- Handle technical escalations beyond standard support and build a pattern library of reusable playbooks.
- Own the feedback loop to engineering on deal losses and competitor gaps.
Success Profile:
- First 30 days: run standard demo solo and shadow all active enterprise deals.
- First 90 days: own technical calls on live deals and ship first three playbooks.
- Year one: own technical motion on all enterprise deals and founders haven't run a scoping call in six months.
Whippy
Whippy is an AI-native platform for business communication, offering AI Voice Agents, AI Recruiting, messaging, VoIP, and deep integrations. It serves over 1,000 customers, with an engineering team larger than the rest of the company combined, and operates as a bootstrapped and profitable company with a culture of speed and results.