Operations Associate, Customer Success Operations

Responsibilities:

• Work with Customer Success Managers to fix client problems.
• Create ways to make the team work better and help clients more.
• Think about tough client requests and fix operational problems.

Qualifications:

• 5+ years in customer service, project management, or similar roles.
• Strong problem-solving skills, with experience in SQL.
• Good at talking to both tech and non-tech teams.

Benefits:

• Competitive salary from $100,000 to $120,000.
• Good health, dental, and vision insurance.
• Lots of paid time off and holidays.