Patient Onboarding Associate

Key Responsibilities:

• Manage the registration, scheduling, and rescheduling processes for new and existing patients.
• Ensure accurate record management by obtaining and communicating relevant patient information, such as identification, patient history, insurance details, missed appointment policy, therapist arrival instructions, and intake forms.
• Receive, screen, and coordinate telephone calls from healthcare providers.

Requirements:

• Office Admin experience, 1 year required.
• Demonstrates a high level of customer service and interpersonal communication skills.
• Call/Contact center or other high call volume experience, 1 year preferred.

What we can offer you:

• Part time hours - Work a consistent, fixed schedule!
• A fun collaborative and supportive work environment with a fast-growing, innovative company.
• Realistic growth opportunities