Similar Jobs
See allProduct Solution Engineer
Not Specified
India
Troubleshooting
APIs
SQL
Forward Deployed Engineer
Partner Company
India
Python
JavaScript
GCP
Support Engineer
Siena
Global
Node.js
TypeScript
AI Agents
Forward Deployed Engineer
Unnamed Partner
EMEA
Python
JavaScript
Docker
Agentic Systems Engineer
Not Disclosed
India
Python
LLM
Agentic AI
Responsibilities:
- Reproduce and diagnose user-reported bugs across modern web and AI environments.
- Triage issues using technical judgment, escalating genuine defects while resolving others.
- Create documentation and runbooks to improve resolution speed.
Requirements:
- Degree in Computer Science or equivalent experience with modern web application development.
- Familiarity with AI systems, LLMs, and common failure modes like hallucinations or edge cases.
- Strong analytical and troubleshooting skills with clear English communication.
What We Offer:
- Fully remote role based anywhere in India with overlap to Pacific Time.
- Hands-on experience with cutting-edge AI and SaaS technologies.
- Direct collaboration with engineering teams on high-impact technical problems.
Unknown
Our partner is a fast-paced SaaS company focused on AI-powered solutions, offering customer support and technical troubleshooting. The company operates 100% remotely in India with a culture emphasizing collaboration between support, engineering, and product teams.