Job Description
We're looking for a results-driven Renewal Manager to join our high-velocity team and own the renewal process for our US Public Sector, State and Local, and Education customer base. This is a role for someone who thrives in a fast-paced environment, moves with urgency, and is ready to hit the ground running with a 30-day ramp expectation. If you're energized by growth and want to be part of a rocket ship, this is your opportunity.
You will proactively execute end-to-end customer communications to ensure customerβs success and adoption of their investment, manage and identify risks, and drive revenue retention . You'll understand and align customers' business needs and goals consultatively to improve retention and customer's success. You will partner with Sales and Customer Success Managers on renewal strategy and plans and liaise with our distributor and reseller community. Manage multiple priorities across various communication channels.
About GitLab
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations.