Medical Records & Billing Administrator

About the Role:

• The Medical Records & Billing Administrator is responsible for day-to-day processing of medical records requests, incoming payer mail, and billing-related refunds and reconsiderations.
• This role is critical to maintaining timely compliance with payer and regulatory requirements while supporting the broader Revenue Operations team.

Key Responsibilities:

• Process medical records requests ensuring timely and accurate turnaround.
• Manage incoming payer mail, including sorting, routing, and responding to time-sensitive requests.
• Process billing-team refunds, payer reconsiderations, and manual 837 claim pulls and postings.

What We're Looking For:

• High school diploma or equivalent required; associate degree or relevant certification preferred.
• 1–2+ years of experience in medical records, healthcare billing, or related administrative role.
• Strong attention to detail and ability to manage high-volume, deadline-driven work independently.

Benefits:

• Competitive medical, vision, and dental insurance (many plans fully covered for employee).
• Start with 20 days of PTO, increasing with tenure, plus 10 company holidays.
• Work From Home Stipend, 401k Contribution, and additional benefits like life insurance and disability.