Patient Account Specialist

Job Schedule and Location:

• Standard office hours are Monday–Friday, 6:00 AM – 6:00 PM.
• Initial training schedule is 7:00 AM – 3:30 PM for 12 weeks.
• After training, associates may select a flexible schedule within the designated office hours.
• This is a remote position specifically for applicants residing in Colorado.

Key Responsibilities:

• Processing and posting account payments to ensure accurate financial records.
• Updating patient insurance information and demographic details in the system.
• Researching payment discrepancies and initiating the re-billing process to insurance when necessary.
• Coordinating with other internal departments to resolve account issues, which may involve processing adjustments and conducting follow-up on insurance claims.

Qualifications and Requirements:

• One year of healthcare experience is required for this role.
• Prior billing experience and a comprehensive understanding of insurance billing and follow-up practices are strongly preferred.
• A high school diploma or GED is required.
• The role involves sedentary work with prolonged periods of sitting and occasionally exerting up to 10 pounds of force.