Account Resolution Specialist - Remote

A Day in the Life:

• Acts as a resource to ensure patient accounts are accurate for prior authorizations.
• Is responsible for a variety of collections processes and keeps abreast of trends in collections.
• Sends patient statements weekly and monitors patient A/R.

Responsibilities:

• Posts patient payments and collection agency vouchers according to standards.
• Answers incoming calls pertaining to inquiries regarding patient responsible balances.
• Documents all activity on accounts appropriately to ensure account maintenance.

Qualifications:

• High school diploma or GED is required.
• 2 years of medical billing and collection experience with understanding of medical insurance guidelines is required.
• Post high school education is preferred.