Respond to inquiries ranging from claims questions to first tier technical issues from users via phone and Secure Message
Liaise with claims team to resolve claims related issues
Engage in active listening with callers and confirm or clarify information
WCG partners with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. They are committed to diversity and inclusion in the workplace.
Researches requests for review of resolvable claims from providers.
Compiles information related to member appeals that request an Executive Review.
Provides copies of necessary documents and submits information to the Appeals and Policy Manager for review.
PEHP Health & Benefits is a division of the Utah Retirement Systems that serves Utah’s public employees through competitively priced medical, dental, life, and long-term disability insurance plans on a self-funded basis. They embrace both a public mission and a commitment to creating customer value.
Investigate, evaluate, analyze, negotiate, and settle residential property claims.
Maintain ongoing communication and status updates to customers until file closure.
Determine appropriate settlement amount based on independent judgment and estimates.
Max Insurance is an insurance carrier focused on providing customer experiences to Canadians. They are looking for smart, motivated claims professionals to join their energetic and rapidly growing team where they emphasize flexibility & benefits.
Review, analyze, and process moderately complex to complex workers compensation claims.
Make decisions about liability/compensability and negotiate settlements.
Manage an inventory of commercial property/casualty claims.
Liberty Mutual is a fast-growing company that consistently outpaces the industry in year-over-year growth. They offer comprehensive benefits, flexible workplace options, and professional development in an inclusive environment where everyone can thrive.
Managing multiple claims units/teams; Requires general knowledge of workers’ compensation statutes, regulations and compliance within the jurisdictions.
Provide strategic direction for the appropriate analysis of claims ensuring they are resolved in an equitable and timely.
Ensure the early recognition of exposures and setting of appropriate case reserves to ensure that future claim costs are accurately estimated.
Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F has more than 2000 employees and they are winning recognition as a great place to work, earning several workplace and wellness awards.
Oversee a team of Claims Analysts and outsourced vendor staff.
Ensure team meets quality, production, and service expectations.
Address complex claims and customer service inquiries.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, while not replacing human judgement in the final hiring decisions.
Document solutions in reusable articles to support future issue resolution
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries, with corporate headquarters in Dublin, Ireland.