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Responsibilities:

  • Own day-to-day execution of Salesforce implementation and consulting engagements.
  • Develop, maintain, and manage the integrated project plan, schedule, milestones, and delivery commitments.
  • Own project financial management, including budgeted hours, actual hours, and forecasted hours.

Qualifications:

  • 5+ years of project management, technology delivery, or professional services experience.
  • Experience managing technology implementation projects in a consulting environment.
  • Strong understanding of scope management, risk management, and change-control processes.

Certifications & Professional Development:

  • Professional certifications like PMP, CSM, or Salesforce Administrator are strongly valued.
  • Commitment to maintaining relevant certifications and developing knowledge of Salesforce delivery.
  • The Project Manager should maintain sufficient Salesforce platform knowledge to effectively govern engagements.

TTEC Digital

TTEC Digital pioneers engagement and growth solutions for customer experience. With 1,800 employees, it is part of TTEC Holdings and has been certified as a Great Place to Work for 2024-2025.

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