Senior Marketplace Operations & Capacity Planning Manager

Wheel

Remote regions

US

Salary range

$165,000–$185,000/yr

Benefits

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Capacity Modeling & Forecasting:

  • Own clinician capacity planning and staffing strategy across all client programs and modalities.
  • Design staffing strategies, hiring plans, and financial budgets, modeling multi-skill workforce requirements.
  • Identify supply/demand gaps and convert them into actionable recruiting targets with partner teams.

Marketplace Strategy:

  • Partner with Marketplace leadership and commercial teams to evaluate new deal staffing and operational feasibility.
  • Build ROI and workforce composition analyses to inform strategic decisions like W-2 vs. 1099 tradeoffs.
  • Translate complex modeling outputs into clear, executive-ready recommendations for senior leadership.

Data & Analytics:

  • Pull, transform, and analyze large datasets from operational systems using SQL, Python, or R independently.
  • Build reusable, scalable modeling frameworks that accommodate program-level customization.
  • Own the creation of monthly business review materials, including data, narrative, and presentation for leadership.

Wheel

Wheel provides a platform and strategies for innovative companies to deliver high-quality virtual care at scale through configurable programs, a consumer interface, and a clinician network. The company offers a Total Rewards Program and is committed to a diverse team based on merit, competence, and performance.

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