Moderating and responding to comments across clients' social channels using their unique brand voice.
Writing thoughtful, engaging content to spark conversations and drive engagement.
Ensuring online communities are safe, respectful, and aligned with client guidelines.
ICUC is a team of creatives, strategists, content creators, and social media managers working directly with brands to deliver first-class, social media expertise, helping their clients to bring their brand stories to life. ICUC is a fully remote company with a culture built on a foundation of collaboration, responsibility, and trust, meaning you will be recognized for your hard work and achievements.
Moderating and responding to comments across clients' social channels using their unique brand voice.
Writing thoughtful, engaging content to spark conversations and drive engagement.
Ensuring online communities are safe, respectful, and aligned with client guidelines.
ICUC delivers first-class social media expertise, helping clients bring their brand stories to life. They are a fully remote company since 2002 with a culture built on collaboration, responsibility, and trust where employees are recognized and supported.
Monitor and respond to member questions across various platforms.
Moderate discussions and enforce community guidelines.
Coordinate content calendars with Marketing and Training teams.
Planning Center supports over 90,000 churches worldwide with tools to communicate and connect with their congregations, organize information, and coordinate events. As an independent company, they pride themselves on being debt-free with no outside investors and enjoy the flexibility of remote work.
Direct Customer Engagement: Monitor and respond to comments across social platforms with empathy.
Engagement Strategy: Implement tactics to spark conversations and increase community sentiment.
Support Partnership: Escalate technical issues to internal teams while maintaining a human touch.
Acorns is a financial wellness app that helps people save and invest. Since 2014, they've grown into a global company with multiple life-stage products, serving kids, teens, adults, and parents, with over 14 million users, helping them save and invest.
Handle daily engagement across multiple social and community channels, adapting tone to fit each platform.
Respond clearly, route issues to Support/Product teams, and moderate comment spaces to keep them positive.
Spot user confusion, suggest improvements, support engagement in programs, and track key relationships.
Search Atlas Group is a rapidly growing SEO software company focused on engineering products and services that help websites improve their performance on Google. From Fortune 500 companies to leading Silicon Valley startups, their clients trust them to drive results.
Protect users by investigating potential fraud and policy violations.
Verify new employers via phone and email to ensure a high-quality experience.
Review job advertisements to ensure compliance with guidelines.
ZipRecruiter is a leading online employment marketplace, using AI to connect businesses and job seekers. They have the #1 rated job search app and offer innovative mobile, web, and email services to actively connect people to their next great opportunity.