Source Job

$43,680–$43,680/hr
US

  • Protect users by investigating potential fraud and policy violations.
  • Verify new employers via phone and email to ensure a high-quality experience.
  • Review job advertisements to ensure compliance with guidelines.

MS Office Google Workspace Customer Service Communication

20 jobs similar to Trust & Safety Associate

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Unlimited PTO

  • Investigate user activity and fraud cases from internal queues and referrals across the business.
  • Consistently complete a high volume of investigations each week with strong quality scores.
  • Identify patterns, trends, and potential rings of fraudulent behaviour.

Fanvue is the fastest-growing creator monetisation platform in the creator economy. They are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience and value innovation, ownership, transparency, and speed.

$85,849–$101,004/hr
US

Conduct end-to-end Transaction Monitoring investigations for customers. Work with functional leaders in the Financial Crime Risk Service line. Analyze transaction activity and KYC information and conduct due diligence research in support of investigations.

At Coinbase, our mission is to increase economic freedom in the world.

North America 4w PTO

The role will bridge Wealthsimple’s Client Experience team with our Security team, fostering collaboration to mitigate risks and protect client interactions. Employee development, coaching, and mentoring via weekly 1:1s, monthly “Grow” sessions, & quarterly performance reviews. Actively engage with clients by assisting CXAs with challenging cases or handling escalations directly.

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money.

US 4w PTO

  • Prioritize and manage high-priority internal and external customer demands.
  • Investigate Trust & Safety cases with high complexity and sensitivity.
  • Maintain confidentiality and investigate complex veterinary claims.

Rover connects dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe.

US

Collaborate with cross-functional teams to translate requirements into resilient technical designs. Design and build IAM and compliance services. Build transparency and auditability primitives.

Reddit is a community of communities built on shared interests, passion, and trust, and is home to open and authentic conversations.

  • Review and process withdrawal requests, ensuring all approvals comply with company policies and AML procedures.
  • Identify and investigate suspicious behavior, abuse, fraudulent activity, or attempts to bypass internal systems.
  • Communicate with clients and internal departments when clarifications or supporting documentation is required.

Finyard is a global team of engineers, data scientists, marketeers, and financial experts, passionate about technology and innovation. They focus on bringing revolutionary software services to people all around the world since 2018, innovating by launching modern software solutions in the FinTech space.

$141,520–$208,000/yr
US

  • Lead complex employee and compliance investigations.
  • Conduct prompt, thorough, and fair investigations.
  • Communicate complex matters to business stakeholders and deliver high-quality written reports.

Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They have a strong culture of connection and global inclusion, making a global impact each day.

$37,440–$37,440/hr
US

Conduct investigative assignments primarily by phone and online research. Plan investigative strategies by reviewing case documentation and client instructions. Write detailed, accurate, and unbiased reports that clearly document findings and conclusions.

CoventBridge Group is a global leader in full-service investigations providing Surveillance, SIU and Compliance, Claims Investigation, and Counter-Fraud Programs.

$100,649–$174,459/yr
US 4w PTO

  • Provide guidance to teams on the application of compliance requirements.
  • Maintain subject matter expertise on U.S. federal and state consumer protection and privacy laws and regulations.
  • Conduct and document assessments of compliance and privacy risks and controls for targeted processes, products and regulatory changes.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.

US

  • Ensure robust compliance across our global operations.
  • Manage all aspects of regulatory reporting, ensuring accurate and timely submissions across a broad range of regulations.
  • Lead effective exam management, handling regulatory requests and coordinating internal stakeholders across diverse jurisdictions.

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance and the industry's security.

US

Conducts medium- to high-complexity investigations into alleged fraud, waste and abuse. Assists with the administration of Program Integrity activities. Supports the execution and oversight of moderate- to high-complexity privacy-related compliance activities.

Central California Alliance for Health is an award-winning regional Medi-Cal managed care plan providing health insurance to residents in multiple counties.

$70,000–$75,000/yr
US

  • Provide guidance to employees and managers on HR-related needs of varying complexity.
  • Ensure HR policies, benefits, payroll and employee practices remain compliant with multistate and local employment laws.
  • Facilitate the onboarding process for new hires, including orientations, benefits, training, and organizational culture.

Mediafly's platform brings together sales enablement, content, and performance insights so sellers have the coaching, tools, and intelligence they need to succeed. They are a collaborative, growth-focused team that values expertise, creativity, and human connection.

$33,280–$37,440/hr
US

  • Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
  • Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
  • Identify problems, propose solutions, and collaborate effectively with team members.

HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.

UK

  • Provide subject-matter expertise on emerging fraud risks, industry initiatives and regulatory change.
  • Shape internal policy and responses to industry consultations, calls for input and policy reviews.
  • Represent Monzo in industry groups and committees, ensuring alignment with best practice.

Monzo is on a mission to make money work for everyone by waving goodbye to the complicated and confusing ways of traditional banking.

US

Investigate and analyze sophisticated cyber threats targeting cloud environments. Identify and track state-backed and financially motivated threat actors. Communicate findings to internal teams, customers, and the public, ensuring clarity and actionable insights.

This position is posted by Jobgether on behalf of a partner company and uses an AI-powered matching process to ensure quick and fair application reviews.

US

  • Provide support to internal and external Fleet Management customers.
  • Field inbound calls and assist customers with roadside assistance and setting up rentals.
  • Conduct follow-ups with repair facilities, tow companies and Fleet drivers.

Enterprise Fleet Management is a full-service fleet management business for companies, government agencies and organizations with medium-sized fleets.

$29,608–$51,814/yr
Canada

  • Act as the first point of contact to customers who are reporting an insurance claim.
  • Gather and record all relevant information regarding the insurance claim and enter data into system.
  • Provide ad-hoc administrative support to the claims department.

As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth.

Europe

  • Investigating complex or high-risk anti-money laundering alerts on business accounts.
  • Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU.
  • Conducting ongoing due diligence on high-risk business accounts.

Monzo is a bank that's making money work for everyone, waving goodbye to old-school banking. They have personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards, and a long history of creating magical moments for their customers.

  • Own passive candidate sourcing for critical Legal, Policy, and Government Affairs hiring.
  • Proactive talent identification, market intelligence, and long-term pipeline development across highly competitive legal and regulatory talent markets.
  • Function as a core partner to Recruiters and Hiring Managers, directly impacting the company's ability to scale safely and responsibly.

Employer.com is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com, providing talent acquisition services.

Asia

Handle and review assigned SAR cases within available SLAs. Partner with relevant internal stakeholders to strengthen quality of SARs, and ensure consistency and accuracy. Participate in internal and external programs related to AML/ CFT and other subjects that may form part of the day to day work requirements.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.