Source Job

The role will bridge Wealthsimple’s Client Experience team with our Security team, fostering collaboration to mitigate risks and protect client interactions. Employee development, coaching, and mentoring via weekly 1:1s, monthly “Grow” sessions, & quarterly performance reviews. Actively engage with clients by assisting CXAs with challenging cases or handling escalations directly.

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money.

Lead a large team of up to 72 investigators, focused on onboarding and lifecycle activities. Be responsible for a team of up to 6 team managers who are responsible for supporting their investigators. Monitor the day-to-day performance and service position of the operation, and address identified challenges.

Monzo is on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking.

Investigate suspicious activity across Baselane’s Rent Collection and Banking products. Detect and triage fraud scenarios such as high risk landlord accounts and payment mule activity. Analyze transaction and behavioral patterns to identify emerging risks across tenant-to-landlord payments and banking activity.

Baselane is a modern banking and financial management platform built to help real estate investors thrive.

Oversee vendor onboarding and offboarding activities. Ensure compliance with regulatory standards. Support the organization’s overall risk management framework.

Longbridge Financial has launched HELOC For Seniors® — a first-of-its-kind home equity line of credit (HELOC) designed for homeowners 62+.

• Lead end-to-end resolution of complex transaction disputes, from investigation to final decision.
• Analyze data to pinpoint patterns for emerging merchant and fraud trends, reporting findings and recommendations to leadership.
• Serve as a subject matter expert for the Banking Operations team, provide guidance on complex cases, monitor industry and regulatory rules updates, and maintain up-to-date Standard Operating Procedures (SOPs).

Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term.

• Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews, and multi-jurisdictional money muling investigations.
• Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards.
• Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence.

Monzo is on a mission to make money work for everyone and is waving goodbye to the complicated and confusing ways of traditional banking. They have a long history of creating magical moments for their customers, solving problems and changing lives.

Conduct end-to-end Transaction Monitoring investigations for customers. Work with functional leaders in the Financial Crime Risk Service line. Analyze transaction activity and KYC information and conduct due diligence research in support of investigations.

At Coinbase, our mission is to increase economic freedom in the world.

• Develop and deploy fraud detection, transaction monitoring, and behavioural risk models across payments, accounts, onboarding, and merchant activity.
• Partner with product and engineering teams to embed models into real-time decisioning systems.
• Continuously monitor model performance, drift, and emerging fraud patterns.

Moniepoint is a global fintech building modern financial services for millions of people and businesses across high-growth markets.

• Investigate user activity and fraud cases from internal queues and referrals across the business.
• Consistently complete a high volume of investigations each week with strong quality scores.
• Identify patterns, trends, and potential rings of fraudulent behaviour.

Fanvue is the fastest-growing creator monetisation platform in the creator economy. They are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience and value innovation, ownership, transparency, and speed.

Build and optimize our payments platform, adding new payment options, improving payout speed, and reducing fraud. Partner with PMs, engineering, and cross-functional teams to define product strategy and deliver new payments and fraud capabilities. Define and track success metrics to guide iteration and improve customer experience.

At Underdog, we make sports more fun and are building the best products and the biggest company in the space for sports fans.

Analyze suspicious customer account activity flagged by our transaction monitoring system and decide on necessary actions. Work complex investigations and customer reviews. Document suspicious activity and send it to the National Crime Agency to support their investigations.

We’re on a mission to make money work for everyone waving goodbye to the complicated and confusing ways of traditional banking in the UK.

• Investigating complex or high-risk anti-money laundering alerts on business accounts.
• Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU.
• Conducting ongoing due diligence on high-risk business accounts.

Monzo is a bank that's making money work for everyone, waving goodbye to old-school banking. They have personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards, and a long history of creating magical moments for their customers.

• Reviewing high priority tasks like enhanced due diligence (EDD) and open source investigations.
• Answering escalations and coaching colleagues on FinCrime Screening tasks.
• Driving team morale by being positive and helping to motivate others.

Monzo is on a mission to make money work for everyone, waving goodbye to complicated traditional banking. They have a long history of creating magical moments for their customers.

• Establish and refine DoorDash's strategic approach to payments risk, focusing on operations, engineering, and analytics.
• Analyze user behavior across DoorDash's platform to better identify bad actors and improve the experience of good users.
• Influence and engage across the company by partnering with product, engineering, and analytics teams to establish goals and build strategic programs.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions.

• Provide ongoing oversight of credit risk by analyzing lending product performance.
• Partner with first line of defense teams to support credit strategy changes and new product launches.
• Deliver insights and independent challenge on credit strategies, optimizing decision-making for customers.

Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking and solving problems rather than selling products.

Support the Enterprise Risk Management team. Coordinate enterprise-wide risk assessments. Maintain the risk register.

Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business.

Collaborate with cross-functional teams to translate requirements into resilient technical designs. Design and build IAM and compliance services. Build transparency and auditability primitives.

Reddit is a community of communities built on shared interests, passion, and trust, and is home to open and authentic conversations.

• Conduct third party security and privacy reviews to reduce third party risks.
• Identify business risks and recommend risk treatment options.
• Collaborate with internal teams to improve third party due diligence processes.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.

• Ensure robust compliance across our global operations.
• Manage all aspects of regulatory reporting, ensuring accurate and timely submissions across a broad range of regulations.
• Lead effective exam management, handling regulatory requests and coordinating internal stakeholders across diverse jurisdictions.

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance and the industry's security.

• Review and process withdrawal requests, ensuring all approvals comply with company policies and AML procedures.
• Identify and investigate suspicious behavior, abuse, fraudulent activity, or attempts to bypass internal systems.
• Communicate with clients and internal departments when clarifications or supporting documentation is required.

Finyard is a global team of engineers, data scientists, marketeers, and financial experts, passionate about technology and innovation. They focus on bringing revolutionary software services to people all around the world since 2018, innovating by launching modern software solutions in the FinTech space.