Source Job

• Investigate user activity and fraud cases from internal queues and referrals across the business.
• Consistently complete a high volume of investigations each week with strong quality scores.
• Identify patterns, trends, and potential rings of fraudulent behaviour.

Fanvue is the fastest-growing creator monetisation platform in the creator economy. They are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience and value innovation, ownership, transparency, and speed.

Analyze suspicious customer account activity flagged by our transaction monitoring system and decide on necessary actions. Work complex investigations and customer reviews. Document suspicious activity and send it to the National Crime Agency to support their investigations.

We’re on a mission to make money work for everyone waving goodbye to the complicated and confusing ways of traditional banking in the UK.

Conduct end-to-end Transaction Monitoring investigations for customers. Work with functional leaders in the Financial Crime Risk Service line. Analyze transaction activity and KYC information and conduct due diligence research in support of investigations.

At Coinbase, our mission is to increase economic freedom in the world.

• Investigating complex or high-risk anti-money laundering alerts on business accounts.
• Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU.
• Conducting ongoing due diligence on high-risk business accounts.

Monzo is a bank that's making money work for everyone, waving goodbye to old-school banking. They have personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards, and a long history of creating magical moments for their customers.

• Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews, and multi-jurisdictional money muling investigations.
• Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards.
• Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence.

Monzo is on a mission to make money work for everyone and is waving goodbye to the complicated and confusing ways of traditional banking. They have a long history of creating magical moments for their customers, solving problems and changing lives.

• Provide subject-matter expertise on emerging fraud risks, industry initiatives and regulatory change.
• Shape internal policy and responses to industry consultations, calls for input and policy reviews.
• Represent Monzo in industry groups and committees, ensuring alignment with best practice.

Monzo is on a mission to make money work for everyone by waving goodbye to the complicated and confusing ways of traditional banking.

• Establish and refine DoorDash's strategic approach to payments risk, focusing on operations, engineering, and analytics.
• Analyze user behavior across DoorDash's platform to better identify bad actors and improve the experience of good users.
• Influence and engage across the company by partnering with product, engineering, and analytics teams to establish goals and build strategic programs.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions.

• Review and process withdrawal requests, ensuring all approvals comply with company policies and AML procedures.
• Identify and investigate suspicious behavior, abuse, fraudulent activity, or attempts to bypass internal systems.
• Communicate with clients and internal departments when clarifications or supporting documentation is required.

Finyard is a global team of engineers, data scientists, marketeers, and financial experts, passionate about technology and innovation. They focus on bringing revolutionary software services to people all around the world since 2018, innovating by launching modern software solutions in the FinTech space.

• Develop and deploy fraud detection, transaction monitoring, and behavioural risk models across payments, accounts, onboarding, and merchant activity.
• Partner with product and engineering teams to embed models into real-time decisioning systems.
• Continuously monitor model performance, drift, and emerging fraud patterns.

Moniepoint is a global fintech building modern financial services for millions of people and businesses across high-growth markets.

Lead a large team of up to 72 investigators, focused on onboarding and lifecycle activities. Be responsible for a team of up to 6 team managers who are responsible for supporting their investigators. Monitor the day-to-day performance and service position of the operation, and address identified challenges.

Monzo is on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking.

The role will bridge Wealthsimple’s Client Experience team with our Security team, fostering collaboration to mitigate risks and protect client interactions. Employee development, coaching, and mentoring via weekly 1:1s, monthly “Grow” sessions, & quarterly performance reviews. Actively engage with clients by assisting CXAs with challenging cases or handling escalations directly.

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money.

• Lead end-to-end resolution of complex transaction disputes, from investigation to final decision.
• Analyze data to pinpoint patterns for emerging merchant and fraud trends, reporting findings and recommendations to leadership.
• Serve as a subject matter expert for the Banking Operations team, provide guidance on complex cases, monitor industry and regulatory rules updates, and maintain up-to-date Standard Operating Procedures (SOPs).

Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term.

• Reviewing high priority tasks like enhanced due diligence (EDD) and open source investigations.
• Answering escalations and coaching colleagues on FinCrime Screening tasks.
• Driving team morale by being positive and helping to motivate others.

Monzo is on a mission to make money work for everyone, waving goodbye to complicated traditional banking. They have a long history of creating magical moments for their customers.

Collaborate with cross-functional teams to translate requirements into resilient technical designs. Design and build IAM and compliance services. Build transparency and auditability primitives.

Reddit is a community of communities built on shared interests, passion, and trust, and is home to open and authentic conversations.

Build and optimize our payments platform, adding new payment options, improving payout speed, and reducing fraud. Partner with PMs, engineering, and cross-functional teams to define product strategy and deliver new payments and fraud capabilities. Define and track success metrics to guide iteration and improve customer experience.

At Underdog, we make sports more fun and are building the best products and the biggest company in the space for sports fans.

• Conduct Know Your Customer (KYC) and Customer Due Diligence (CDD) reviews of individual customers during onboarding.
• Review alerts for suspicious transactions and behaviour to prevent fraud losses for Xapo and customers alike.
• Detect, investigate and report suspicious activities, including predicate offences related to money laundering and terrorist financing.

Xapo Bank is a fully distributed team of over 130 Xapiens that work remotely from 40+ countries around the world. They are committed to changing the way things are done and believe in sound risk management to serve their customers and deliver value for their shareholders.

• Own the design and development of scalable, reliable data assets that drive real-time fraud detection, dispute operations, and regulatory reporting.
• Lead the creation of high-quality labeled datasets that power supervised machine learning, rules-based fraud detection and predictive chargeback modeling
• Build and maintain real-time dashboards and reporting mechanisms that provide leadership, operations and product teams with visibility into critical KPIs across Risk, Fraud and Disputes

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office.

Design and implement scalable payment operations processes and controls. Oversee operational risk management and partner with Product/Analytics on risk model improvements. Monitor and improve payment performance metrics to enhance merchant trust and retention.

Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders.