Source Job

• Manage relationships with payment providers, PSPs, payment orchestrators, and local payment partners.
• Coordinate with partners and internal teams to resolve issues efficiently.
• Act as the internal owner for payments-related compliance topics.

Pixery is a global tech company building innovative apps for next-generation mobile creatives. Our video apps reach more than 100 million users worldwide and they value transparency, shared ownership, and open communication.

• Establish and refine DoorDash's strategic approach to payments risk, focusing on operations, engineering, and analytics.
• Analyze user behavior across DoorDash's platform to better identify bad actors and improve the experience of good users.
• Influence and engage across the company by partnering with product, engineering, and analytics teams to establish goals and build strategic programs.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions.

• Support leading the day-to-day operations of our Staking function, ensuring operational excellence is maintained, and key tasks are executed correctly and on time.
• Find opportunities to strengthen our internal controls, reduce any weaknesses & risks, and help scale processes within our crypto operations team.
• Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards (i.e CIRO, OSC).

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. With over 3+ million users who trust them with more than $100 billion in assets, their teams ship often and make an impact with groundbreaking ideas. They value collaboration and humility as they continue to create inclusive and high-performing teams.

• Remain hands-on in the code and actively participate in system design and architecture decisions.
• Own Stripe and Adyen integrations including payment method management, transaction processing, webhook handling, and reconciliation workflows.
• Create personalized growth plans for each team member identifying strengths and development areas.

Bestow is a leading vertical technology platform serving innovative life insurers. Bestow's platform unifies the legacy value chain, enabling carriers to launch products quickly with AI and automation. They are backed by leading investors and trusted by major carriers.

Build and optimize our payments platform, adding new payment options, improving payout speed, and reducing fraud. Partner with PMs, engineering, and cross-functional teams to define product strategy and deliver new payments and fraud capabilities. Define and track success metrics to guide iteration and improve customer experience.

At Underdog, we make sports more fun and are building the best products and the biggest company in the space for sports fans.

• Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX, and Compliance.
• Maintain and refine key cross-functional operations.
• Define and track enterprise KPI targets, delivering analytic insights that inform Kraken’s strategy and shape priorities across Product and Commercial teams.

Kraken is a mission-focused company rooted in crypto values. They develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is a fully remote company with Krakenites in 70+ countries.

• Develop and execute comprehensive partner operations strategies aligned with large, complex deal cycles and overall AMS GTM objectives.
• Oversee AMS partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams for scalable growth and productivity.
• Leverage analytics and KPIs to monitor AMS partner and channel performance, deal velocity, and business impact, providing actionable insights for decision-making.

ServiceNow provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Lead and mentor a global team of individual contributors and managers, fostering a culture of operational excellence. Build OKRs in close collaboration with Product and Support Ops, being accountable for execution and meeting targets. Partner with Product to identify in-product UX improvements and automation opportunities.

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.

• Own the strategy, roadmap, and execution for payment product lines.
• Define, track, and own key performance indicators (KPIs) for product lines.
• Act as a subject matter expert on RealPage Payments and the broader payments ecosystem.

RealPage Payments is the purpose-built payments engine within the RealPage platform, powering rent, deposit, and fee payments across a broad range of property types.

Serve as the primary delivery interface for issuing banks and payments partners. Lead requirements, planning, and solutioning sessions. Own delivery plans, milestones, dependencies, and risk management.

Zact builds modern card, payments, and expense management solutions for banks, partners, and their corporate customers.

Lead regulatory-related product initiatives and receivables registration flows in Brazil. Ensure that the Payment Institution complies with the evolving requirements of the Brazilian Central Bank (BACEN) and other regulators. Own the roadmap for regulatory compliance and receivables registration (SRR).

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets.

• Lead the strategy and execution of an embedded payments platform within a B2B2C vertical SaaS environment.
• Collaborate with cross-functional teams to deliver a seamless payments experience that drives adoption, retention, and revenue.
• Mentor other product managers while shaping the future of payments within a fast-growing SaaS platform.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist with the hiring company.

• Take technical ownership for Coursera's Payments platform, building and scaling a checkout & payment experience for consumers.
• Contribute to service architecture, product API development, and data modeling.
• Collaborate with cross-functional product, design, engineering, and services teams to ensure a thorough and thoughtful end-to-end implementation journey for payment features

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning.

• Act as a strategic Business Partner to BUILD and SCALE Program Leads.
• Design and implement standardized onboarding, tracking, and reporting processes.
• Identify friction points across BUILD and SCALE workflows and deploy automation and AI-driven solutions.

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi).

• Assist with the daily operational activities of stablecoin issuance and redemption.
• Conduct stablecoin operations across mint/redeem workflows and fiat on/off ramp processes.
• Support the use and configuration of internal systems and third-party tools for secure and efficient operations.

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and security.

Analyze credit card processing statements and model pricing scenarios. Identify and resolve revenue leakage and payout discrepancies. Present portfolio performance insights with recommendations to the Payments Leadership Team.

Daxko powers wellness to improve lives by helping health & wellness facilities operate efficiently and engage their members with user-friendly software solutions.

Lead a large team of up to 72 investigators, focused on onboarding and lifecycle activities. Be responsible for a team of up to 6 team managers who are responsible for supporting their investigators. Monitor the day-to-day performance and service position of the operation, and address identified challenges.

Monzo is on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking.

Lead the LAC Client Success Team by hiring, mentoring, and managing Client Success Managers. Drive Client Outcomes & Product Adoption, ensuring clients onboard effectively and adopt Pismo’s solutions. Champion Client Advocacy by building strong executive relationships and promoting client success stories.

Pismo, founded in 2016, provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build solutions.

The role will bridge Wealthsimple’s Client Experience team with our Security team, fostering collaboration to mitigate risks and protect client interactions. Employee development, coaching, and mentoring via weekly 1:1s, monthly “Grow” sessions, & quarterly performance reviews. Actively engage with clients by assisting CXAs with challenging cases or handling escalations directly.

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money.

• Understand user customs, competition landscape and regulation, market insights, consumer pain points and differentiated competition, and establish a viable value proposition and business strategy.
• Lead end-to-end the Product journeys throughout all the development process including Discovering, Product and Tech Refinement, testing and delivering.
• Manage short and long-term product planning and prioritization based on user value, business value accordingly with Pismo Strategy.

Pismo provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo has 500+ employees located in more than 10 countries around the world and was acquired by Visa in 2024.