Chief of Staff, Partnerships Strategy & Operations

The Chief of Staff (COS) Strategy & Ops is a highly critical senior leadership role combining strategic planning, project management, and process implementation across a fast-moving business. They will manage strategic projects and operational cadences in support of key business goals related to partner growth, service and satisfaction, in close collaboration with the CPO and other members of the leadership team. This role will be based in our HQ in Crystal City, VA and will require coming into the office at least 2 days a week. Key responsibilities will include strategic projects and planning, organizing strategic planning meetings, coordinating creation of strategic goals, proactively identifying strategic opportunities, supporting internal team cadences, and generating regular reports to update stakeholders. The COS will also help structure, prepare for, and facilitate recurring meetings for the CPO, follow up on initiatives, and ensure proper reporting and operational dashboards are in place.