Customer Success Manager - LegalFiles
Remote regions
USBenefits
Unlimited PTO
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Role Overview:
- Act as a trusted advisor for LegalFiles customers in State, Local, and Education legal ops.
- Partner cross-functionally to drive satisfaction and adoption of our AI platform.
Key Responsibilities:
- Guide onboarding, configuration, and workflow optimization.
- Conduct business reviews and advocate for product enhancements.
Qualifications:
- 5+ years in customer-facing legal ops or vendor management.
- Familiarity with eBilling, matter management, and APIs.
Onit
We redefine legal operations through AI, streamlining enterprise legal management, spend management, and contract lifecycle processes. We're a team of bold thinkers and builders excited to shape the future of legal tech.