Program Claim Manager - Liability Lines

This Program Claims Manager position provides guidance, feedback, and information to drive results through Third Party Administrators. Responsibilities include account management, assisting in claim due diligence, leading new TPA program implementation, and working with data analytics to evaluate TPA/Program performance. The role involves drafting and reviewing service instructions, ensuring TPA compliance, escalating service issues, recognizing exposures, and formulating resolution strategies. Claim audits and periodic travel are required. Minimum qualifications include 7-10 years’ experience in handling complex commercial liability claims, proficient computer skills, and excellent communication abilities. The candidate should be adaptable, influential, and a skillful negotiator. A Texas adjuster license and SCLA/CPCU designation are preferred.