Job Description
Senior Customer Delivery Manager to take end-to-end accountability for customer service delivery in the international health market. This role involves managing service quality, optimizing portfolios, and collaborating with top management to drive success. Main responsibilities include understanding portfolio elements and cloud technologies, strategic planning and responsibility for contract fulfillment, management of multiple service chains and optimization of service delivery. The role also encompasses solution approval and responsibility for customer projects, collaboration for efficiency improvement and escalation management, quality monitoring and regular communication with suppliers and customers, leadership and coordination of international project teams, contacts at top management level and development of global cooperation strategies.
About Deutsche Telekom TSI Hungary Kft.
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group providing IT and telecommunications services.