Agency Development Representative

The Agency Development Representative role focuses on:

• Nurturing, maintaining, and cultivating customer relationships from existing and newly created agency accounts.
• Progressing clients through the sales funnel to pursue contracts and send higher revenue agencies to the Agency Business Unit.
• Managing outbound prospecting of marketing qualified leads generated from marketing campaigns.

Responsibilities include:

• Contacting customers via telephone, email, and social media.
• Fielding incoming emails and phone calls from prospective and existing clients regarding pricing, billing, and product information.
• Developing a thorough knowledge of the industry, products, and services.

Skills needed entail:

• Strong interpersonal communication skills to develop relationships with clients.
• Excellent written and verbal communication skills, including presentation skills.
• Exceptional time management skills with attention to detail.