Promptly receive and log HR-related inquiries via phone and email. Efficiently resolve queries using ticketing systems. Assist employees with questions regarding policies, benefits, and other HR-related matters. Ensure high service quality while adhering to established processes. Handle sensitive information with discretion and confidentiality. Take ownership of query resolution and meet individual performance metrics.
You will get long-term job security with permanent contract and a clear career path within the company. World-class on-the-job training is provided and there are in-house learning and development portals with training options for Certification. Corporate social responsibility events and team buildings are held.