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Responsibilities:
- Communicate with global Lush customers through phone, chat, text, and email.
- Handle customer feedback and answer questions using trained methods.
- Drive sales through effective product recommendations and educate on brand values.
Qualifications:
- Current Lush employee with strong communication and computer skills.
- Open availability for evenings, weekends, and holidays.
- Strong critical thinking, organizational skills, and attention to detail.
Work Environment:
- Remote within Canada with reliable internet and private workspace.
- Seasonal contract through January 31, 2027, with flexible hours.
- Opportunity to return to core role after contract ends.
Lush Cosmetics
Lush Cosmetics creates fresh, handmade cosmetics while fighting animal testing and promoting ethical buying. As a growing business with a global team, they value staff who adapt and evolve, fostering a culture of inclusion and purpose.