Act as a senior escalation point for technical incidents, supporting clients and internal teams with complex issues related to trading workflows and system integrations.
Lead incident management activities, ensuring timely resolution within SLA frameworks, and maintain knowledge base content and support tools.
Collaborate with development, service management, and external stakeholders to drive continuous improvement and operational excellence in electronic trading systems.
Our partner provides high-touch customer support and complex financial trading technology, ensuring the stability and performance of mission-critical electronic trading systems. The company operates in a fast-paced, SLA-driven, and highly collaborative environment with a strong emphasis on operational excellence.
Own and execute day-to-day brokerage operations across OnePay Invest and Crypto, ensuring accurate and compliant trade and asset lifecycle management.
Serve as the designated principal (Series 24) to supervise operations, enforce SEC/FINRA regulations, and lead real-time incident resolution.
Partner with India-based operations lead for continuous coverage, manage core brokerage functions like settlements and ACATS, and drive automation using AI tools.
OnePay is a consumer fintech that provides an all-in-one financial services platform blending banking, savings, credit, investing, and crypto. Backed by Walmart and Ribbit Capital, the company is scaling rapidly with a culture that values speed, low ego, and a drive to fix the broken financial system.
Own exchange onboarding, licensing, compliance, and relationship management across a global portfolio of over 100 trading venues.
Manage exchange reporting obligations and ensure licensing timelines align with engineering and product roadmaps.
Partner with product, commercial, and marketing teams to design market data offerings and implement pricing structures.
Databento is the next generation market data provider that offers a radical usage-based pricing model, powering the world's largest finance institutions and lowering barriers for startups. With over 4,000 users in its first year and a team hailing from top quantitative firms like Two Sigma and Flow Traders, the company fosters a fast-moving, innovative culture.