Act as a senior escalation point for technical incidents, supporting clients and internal teams with complex issues related to trading workflows and system integrations.
Lead incident management activities, ensuring timely resolution within SLA frameworks, and maintain knowledge base content and support tools.
Collaborate with development, service management, and external stakeholders to drive continuous improvement and operational excellence in electronic trading systems.
Act as senior technical authority in application support, ensuring stability, performance, and reliability of enterprise systems.
Partner with technology and business teams to define enhancements, production support strategies, and drive incident management.
Mentor junior analysts, influence operational practices, and improve system resilience in a global financial technology environment.
Jobgether is an AI-powered job matching platform that helps candidates get reviewed quickly and objectively against role requirements. They focus on using technology to connect top-fitting candidates with hiring companies.
Act as the final escalation point for complex Cloud infrastructure issues, analyzing logs and metrics to identify root causes.
Own high-severity incidents, coordinate resolution with Engineering, DevOps, and SRE teams, and contribute to preventive actions.
Mentor L1 and L2 support engineers, create runbooks and SOPs, and collaborate with Product teams to reproduce issues.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering real-time communication, streaming, enterprise AI, and secure web applications. With 550+ professionals globally, they collaborate with partners like Intel, NVIDIA, Dell, and Equinix to support the digital ecosystem.
Support merchants during integration with Noda’s payment solutions.
Investigate complex technical and payment-related issues using logs, monitoring tools, and internal systems.
Diagnose incidents, identify root causes, and coordinate resolutions with internal teams.
Social Discovery Group (SDG) unites millions of users on dozens of social discovery products, solving loneliness and disconnection by transforming virtual intimacy. Their international team of 1000+ professionals and digital nomads works all over the world.
Resolve complex customer cases through deep technical and root cause analysis.
Perform troubleshooting across application, database, and infrastructure layers.
Deliver remote, high-quality support and maintain clear communication with global customers.
Rimini Street is a global provider of mission-critical enterprise software support, managed services, and AI ERP solutions. The company has over 2,000 team members in 23 countries and is known for its Four Cs culture of company, colleagues, clients, and community.
Build Alpaca's algo trading platform for users expecting high quality & performance.
Design and architect our platform by wearing many different hats in our small team.
Write tons of code and make critical decisions to deliver the best experience to our customers.
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Their global team of 380+ members are experienced engineers, traders, and brokerage professionals. They are working to achieve their mission of opening financial services to everyone on the planet.
Diagnose and resolve complex technical incidents across PACS, network, and Windows environments to maintain healthcare system reliability.
Manage production support and escalations, meeting SLAs, troubleshooting integrations, and validating data through SQLite queries.
Document processes, collaborate cross-functionally, and serve as a technical expert for infrastructure questions and tooling improvements.
PocketHealth is a patient-centric platform that enables hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. With over 800 hospital and clinic partners, the company empowers over 2 million patients and fosters a culture that embraces diversity, equity, and inclusion.
Solving Exchange backend incidents, documenting outages, and performing root cause analysis.
Handling Incident, Problem, and Change Management processes for Exchange environments.
Supporting Exchange projects like buildup, migrations, and version upgrades with PowerShell scripting.
Deutsche Telekom IT Solutions is a subsidiary of Deutsche Telekom Group, providing IT and telecommunications services to large corporate clients. With over 5,300 employees, it is recognized as Hungary's most attractive employer in 2025 and operates across four sites.