Principal Support Engineer (L3, Edge Cloud)

Gcore

Remote regions

Global

Benefits

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Roles and Responsibilities:

  • Act as the final escalation point for complex technical issues related to Cloud infrastructure and services.
  • Investigate, diagnose, and resolve advanced incidents involving compute, storage, networking, and virtualization.
  • Own high-severity incidents and coordinate resolution with Engineering, DevOps, SRE, and Operations teams.

Qualifications and Experience:

  • 5+ years of experience in Cloud infrastructure support, system administration, or technical operations.
  • Strong understanding of Cloud technologies: Compute, Networking, Storage, and Security.
  • Hands-on experience with Linux/Unix and at least one major Cloud platform.

What We Offer:

  • Competitive compensation with flexible working hours and hybrid or remote options.
  • Private medical insurance, extra paid vacation, and sick leave days.
  • Language courses, modern offices, and team sports and social activities.

Gcore

Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering real-time communication, streaming, enterprise AI, and secure web applications. With 550+ professionals globally, they collaborate with partners like Intel, NVIDIA, Dell, and Equinix to support the digital ecosystem.

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