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Key Responsibilities:
- Resolve complex customer cases through deep technical and functional analysis.
- Perform root cause analysis and deliver permanent solutions.
- Provide remote support for global customers and document solutions.
Required Skills & Experience:
- Strong troubleshooting and analytical skills.
- Deep expertise in relevant technologies and enterprise support processes.
- Excellent communication and ability to work independently in a global model.
Why Rimini Street:
- Work with extraordinary professionals in a challenging and meaningful environment.
- Be part of a company that values company, colleagues, clients, and community.
- Join a globally recognized team with a focus on innovation and customer satisfaction.
Rimini Street, Inc.
Rimini Street is a global provider of mission-critical enterprise software support, managed services, and AI ERP solutions. The company has over 2,000 team members in 23 countries and is known for its Four Cs culture of company, colleagues, clients, and community.