Act as the primary technical point of contact for enterprise practice clients, providing prompt and effective solutions to technology and analytics issues.
Educate clients and internal users on effective tool use, best practices, and new functionality to maximize adoption.
Propose and implement innovative workarounds or optimizations to client roadblocks using existing tools.

Process Improvement:

Develop, document, and maintain standard operating procedures for common issues to streamline resolution and enable self-service.
Train internal team members on adhering to those SOPs for issue resolution.

What This Means for You:

Flexible work schedules and the ability to work remotely are available for many roles.
Comprehensive benefits include health, dental, and vision insurance, robust PTO, paid parental leave, and 401(k) with up to 4% match.

Aledade

Aledade is a public benefit corporation that empowers independent primary care. Founded in 2014, it is now the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.

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