Senior Solution Consultant - ITSM
Remote regions
North AmericaBenefits
4w PTO
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About the Role:
- Translate business challenges into scalable Atlassian solutions and own solution intent.
- Lead discovery, guide ITSM transformation, and ensure measurable outcomes.
Key Responsibilities:
- Facilitate workshops, design solutions, and produce high-quality documentation.
- Support pre-sales, mentor consultants, and contribute to internal assets.
What You Bring:
- ITSM consulting experience with strong Jira Service Management knowledge.
- Excellent stakeholder management and a consultative, pragmatic approach.
Valiantys
Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. The company offers a multicultural, international team environment with a focus on growth.