Client Success Strategy & Operations Lead
Benefits
Unlimited PTO
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Responsibilities:
- Develop and maintain Salesforce SOPs and roadmap for CS workflows.
- Administer Planhat, client health scores, and reporting dashboards.
- Orchestrate client journey framework and coordinate annual Elevate conference.
Qualifications:
- Bachelor's degree and 5+ years in CS Operations or similar SaaS role.
- Hands-on experience with Salesforce and CS platforms like Planhat.
- Strong project management, data literacy, and cross-functional leadership skills.
Benefits:
- Flexible PTO and 10 paid holidays in most states.
- Medical, dental, vision, and 401(k) with company match.
- Generous family leave, wellness reimbursement, and education assistance.
Origami Risk
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company continues to innovate its product offerings and is committed to client success.