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Responsibilities:
- Manage the Customer Service function in support of sales and client invoicing, ensuring ultimate client satisfaction.
- Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals.
- Obtain master service agreements with perspective clients and discuss new trends or programs with management to improve business.
Qualifications:
- Bachelor’s degree in a relevant field in science or engineering AND 7+ years working in business development or sales; Master’s degree preferred.
- Business development experience in a CDMO environment and 3+ years of previous supervisory experience with strong leadership capabilities.
- Strong verbal and written communication skills, with the ability to handle multiple competing priorities.
Additional Information:
- This role requires up to 40% travel for meetings, training, and business needs within the United States.
- SGS is an Equal Opportunity Employer, recruiting, hiring, training, and promoting persons in all job classifications without regard to protected characteristics.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
SGS
SGS is the world's leading testing, inspection and certification company, recognized as the global benchmark for sustainability, quality and integrity. The company operates with 99,600 employees across a network of 2,600 offices and laboratories, fostering a collaborative environment to enable a better, safer, and more interconnected world.