Workplace Operations Manager, Systems and Assets

Essential Functions:

• Owns the organization-wide strategy for workplace systems and equipment, including lifecycle planning, deployment standards, and replacement schedules.
• Maintains backend administration for workplace apps and platforms (e.g., Microsoft 365, Vonage, Adobe, ShareFile, Veonics, Iron Mountain, CDW, Amazon and more)
• Serves as directed manager to the Workplace Operations Coordinator – Asset Support, providing supervisions, training, workload prioritization and performance management while ensuring consistent execution of asset and systems support across the organization.

Qualifications and Requirements:

• Undergraduate degree preferred with a minimum of 2 years of relevant experience; or high school diploma with a minimum of 5 years of relevant experience.
• Hands on experience with IT asset management (laptops, mobile devices, and accessories), including inventory tracking and lifecycle management.
• Demonstrated experience with basic system administration, account provisioning, and user permission management.

Our Focus on Wellness:

• KIND recognizes that our ability to help our clients starts with helping our team members.
• KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.