Provide advanced technical support to enterprise customers through ticketing, video, and collaboration tools.
Troubleshoot complex issues involving software configurations, integrations, networking, and system architecture.
Create and maintain customer-facing documentation and knowledge base content.

Requirements:

5+ years in software engineering, data engineering, or supporting complex enterprise software.
Strong programming experience with Python and familiarity with React, TypeScript, and JavaScript.
Experience with data ecosystems, SQL, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker).

Benefits:

Competitive compensation, equity ownership, and fully remote work flexibility.
Comprehensive health coverage, flexible spending accounts, and fertility benefits.
Unlimited paid time off, continuous learning opportunities, and high-impact AI projects.

Partner Company

They help enterprise customers maximize the value of modern data and AI platforms. They are a collaborative team focused on innovation, continuous learning, and customer success.

Apply for This Position