Optimization Analyst (Eligibility Focus)

Pivotal Health

Remote regions

US

Salary range

$85,000–$105,000/yr

Benefits

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About the Role:

  • You'll be the team's first Optimization Analyst, owning intake for payor eligibility inquiries and standing up the ineligible claims review process.
  • You'll help move eligibility catches from reactive to proactive, reducing wasted filings for clients.

What You'll Do:

  • Be the go-to for Client Success on eligibility tickets and calls, pulling claims data to get to root cause.
  • Run the ineligible claims review, separating truly ineligible claims from product defaults and driving corrective actions with Product.
  • Build eligibility-risk dashboards and shape the playbook for how disputed flags are handled.

Who You Are:

  • You have 1-3 years in healthcare operations, revenue cycle, consulting, or finance, with strong Excel and basic SQL skills.
  • You're warm, detail-oriented, and collaborative, with clear writing that CS can take directly to clients.

Pivotal Health

Pivotal Health is a technology platform that helps healthcare providers get paid fairly in a complex reimbursement landscape by simplifying IDR workflows with AI-driven software, data, and service. The team is collaborative and low-ego, building solutions for reimbursement clarity, with a mission to make healthcare reimbursement fairer for providers.

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