Key Responsibilities:
- Engage directly with strategic customers to understand needs and drive adoption, serving as a practitioner for customer-centricity to inform GTM decisions.
- Collaborate with the Risk BU to refine GTM strategies, including influencing pricing, packaging, and market positioning based on customer feedback.
Strategy & Execution:
- Architect and design sales motions that maximize pipeline generation, progression, and new net annual contract value (NNACV).
- Work closely with sales, product, and marketing teams to ensure cohesive execution of GTM initiatives across various departments.
Market Leadership:
- Elevate and simplify solution messaging in partnership with Product Solution Marketing to ensure clarity and impact across all channels.
- Stay ahead of market trends and competitive shifts to inform GTM strategy, representing the company at industry events and executive forums.
ServiceNow
ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to empower organizations to work smarter and faster. The company, founded in 2004, serves over 8,100 customers including most Fortune 500 companies with a culture focused on innovation and making the world work better for everyone.