Customer Care Expert - Spanish Market (Evening Remote, Ireland-Based)

As a Customer Care Expert at Wix:

• Provide user support via calls, chats, and emails.
• Help users solve problems and achieve their online goals.
• Analyze user behavior to improve user satisfaction.

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• Develop positive customer relations.
• Influence and improve user support processes.
• Collaborate with other departments and product teams.

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• Must be fluent in Spanish and English.
• Should have 1+ years of customer service experience.
• Must be proactive and tech-savvy with great communication skills.