Engineering Manager

Customer.io

Remote regions

Americas

Salary range

$185,000–$215,000/yr

Benefits

Unlimited PTO 16w maternity 16w paternity

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What we value:

  • Ownership: set direction and see initiatives through, creating clarity in murky situations.
  • Leaders who can operate at strategic and technical levels, aligning stakeholders and earning engineers' respect.

What you'll do:

  • Lead your squad to deliver real customer value by owning projects end to end.
  • Drive execution through competing priorities, shipping in small increments and making confident decisions.
  • Provide direct, timely coaching and create meaningful development opportunities for your reports.

What we're looking for:

  • 3+ years managing engineers at a SaaS company with a track record of driving execution.
  • Strong technical background and AI-native leadership, comfortable with high autonomy and minimal structure.

Customer.io

Customer.io powers automated communication that people want to receive using real-time behavioral data. Over 9,000 companies rely on our platform, and we foster a culture of ownership and AI-first innovation.

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