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HubSpot Administration:
- Serve as the day-to-day HubSpot owner, managing workflows, lifecycle stages, and automation.
- Improve CRM structure, ensuring clean contact and company data.
- Act as the go-to resource for HubSpot best practices.
Intercom & Lifecycle Automation:
- Own Intercom configuration, optimizing AI-powered support features.
- Ensure data sync and lifecycle consistency between HubSpot and Intercom.
- Improve trial-to-paid engagement flows.
Reporting & Funnel Visibility:
- Build and maintain dashboards that leadership trusts.
- Instrument full funnel tracking from first touch to retention.
- Identify reporting gaps and implement fixes.
HubSpot
They are seeking a hands-on, high-agency operator to own and optimize the systems that power their revenue engine. They value operators who actively use AI to move faster and are looking for someone who treats this role like ownership - not just a set of tasks.