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About Binance:
- Leading global blockchain ecosystem and cryptocurrency exchange.
- Trusted by over 300 million users across 100+ countries.
The Role:
- Focus on optimizing customer service processes and SOPs.
- Work with cross-functional teams to drive improvements.
Requirements:
- Bilingual in English and Mandarin.
- Experience in CS operations and data analysis.
Why Join Us:
- Shape the future of finance in a remote-first environment.
- Collaborate with world-class talent and enjoy flexible working.
Binance
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in 100+ countries, the company maintains a flat, result-driven culture and a remote-first work environment.