Serve as an integral point of contact and strategic partner for dealerships.
Provide hands-on launch support, ongoing training, and real-time troubleshooting.
Work closely with the field team and the MSX BDC to ensure an excellent experience.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. They are committed to helping clients transform their businesses and effectively manage operations. With global teams, industry expertise, and the power of technology, they design and deliver tailored, sustainable, and innovative solutions and services.
Regularly communicate with and visit dealer partners on Aftersales operations.
Drive Aftersales performance for both MMNA and dealer partners in the District.
Work cross-functionally with various departments to improve operations and mitigate risk.
Mitsubishi Motors North America (MMNA) is driving innovation, quality, and excellence in the automotive industry. They foster a dynamic and inclusive work environment where team members are empowered to contribute their unique skills and perspectives.
Own and monitor a portfolio of Dealer Implementations from Kick Off to Launch.
Guide Dealer Partners through the Implementation cycle, inclusive of understanding dependencies, managing expectations.
Thoroughly track all assigned Dealer Implementations, reporting on overall status, progression against milestone target dates, risk factors.
AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. The team is diverse, spread out across the U.S. and Canada, and has backgrounds from finance and technology.