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Dealer Launch & Software Integration:
- Support the end-to-end launch process for new dealers.
- Oversee the initial setup and deployment of mobile service software.
- Ensure all digital tools are integrated.
Field Team Support & Office Hours:
- Act as a dedicated resource for the field team.
- Hold regular "Dealership Office Hours".
- Provide immediate guidance on best practices.
Performance Coaching & Relationship Management:
- Monitor dealership KPIs to identify areas for improvement.
- Share data-driven insights.
- Coach teams on how to provide a premium customer experience.
MSX International
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. They are committed to helping clients transform their businesses and effectively manage operations. With global teams, industry expertise, and the power of technology, they design and deliver tailored, sustainable, and innovative solutions and services.