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Responsibilities:
- Interview subject-matter experts (SMEs) to gather information.
- Attend meetings to represent the Product Writing team.
- Manage projects and track documentation changes using Jira.
Minimum Qualifications:
- Bachelor’s Degree in Technical Communication, English, or related field.
- Minimum 1 year experience in technical writing or process creation.
- Excellent verbal and written communications and proofreading skills.
KnowBe4
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. Their HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures.