Source Job

Africa

  • Interview subject-matter experts (SMEs) about product-related changes.
  • Create technical documentation and tutorial video scripts for customers.
  • Partner with AI tools to improve efficiency and speed in your day-to-day tasks.

Technical Writing HTML Zendesk Jira

8 jobs similar to Technical Writer (Remote in South Africa)

Jobs ranked by similarity.

India Philippines

  • Consistently create effective docs plans for new feature writing projects.
  • Independently prioritize the highest impact work beyond new feature ships.
  • Provide insightful and compassionate editorial and technical feedback when reviewing the work of peers.

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. They've grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week.

US

  • Own the development, governance, and ongoing maintenance of technical documentation.
  • Independently synthesize complex technical, product, and operational information.
  • Write, format, edit, and proofread process, procedural, and technical information for users.

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. They serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across their platform of solutions.

US

  • Research, outline, write, and edit new and existing content.
  • Gather information from subject matter experts independently.
  • Revise and edit existing documentation to ensure accuracy, clarity, and adherence to best practices.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. They aim to nimbly utilize the best that information technology offers to meet the business needs of their Federal Government customers.

US North America Canada

  • Creating product documentation for end users and system administrators
  • Learning to author in a variety of environments, primarily DITA/XML
  • Researching, writing, and ensuring the accuracy of content that covers current and future releases of our product

ServiceNow started in San Diego, California, in 2004 with a vision to transform how we work. They are a global market leader with AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform.

US 6w PTO

  • Understand the gaps in our current documentation and how to organize and build documentation for scale
  • Help establish best practices within the technical writing team to keep up with our needs for documentation across projects and products
  • Manage a team of technical writers

Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Their team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.

$25–$30/hr
US

  • Fully own each long-form asset from research through final draft, ensuring narrative cohesion and strategic clarity.
  • Review and synthesize SME call recordings, source materials, internal documentation, and competitor research.
  • Transform technical and product messaging into executive-level, insight-driven narratives.

They are a cross-channel marketing platform that empowers growth marketers to create, execute, and optimize campaigns across email, push, SMS, in-app, and more. Their focus is on clarity, trust, and value-driven communication for technical decision-makers navigating complex martech ecosystems.

US

  • Collect and organize technical and operational information.
  • Assist in the development of user manuals and training materials.
  • Maintain and update an internal documentation library.

TekSynap is a fast-growing high-tech company that understands the pace of technology. They utilize information technology to meet the business needs of their Federal Government customers.

$65,800–$86,000/yr
US

  • Research, write, revise, and proofread technical documentation.
  • Partner with internal sales and engineering teams to incorporate requirements into legal contracts.
  • Maintain standardized language and documentation practices.

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to its clients. The company employs more than 1,200 people all over the United States and has a culture that embodies the spirit of a startup with the advantage of a scalable business.